FAQ

Are your pinatas authentic Mexican style?

  • Hispanic by ethnicity, our founder and designer, Paula Escalera Dahlk, was born and raised in Mexico and brings her culture to life through pinatas.

Do your pinatas come filled?

  • No, being parents ourselves, we like the freedom to choose what we place before our children. Some of you may prefer something other than candy. We leave that decision up to you.

What can I fill my pinata with?

  • Contrary to popular belief, you can fill a pinat with almost anything you can imagine, not just candy. (As a joke, we even thought of filling a giant broccolli flouret pinata we made with ranch dressing, although we never did)

How much filling can a pinata hold?

  • Our pinatas will hold from 5lbs (2.2kg) to 20lbs (9kg). Please see our pinata sizing chart for specifications.

When can I expect my pinata from the time I order it?

  • Please allow 2-3 weeks for delivery. Please click here to see our shipping information. Please note, we try our hardest to produce and ship in a timely manner. In many cases, your order may ship in under 2 weeks.

Can you do a rush order?

  • Yes, but there is a $25.00 non-refundable charge. Please call ahead before ordering to ensure we are able to meet your deadline.

Where can you ship to?

  • We can only ship within the continental United States. We cannot ship to P.O. boxes, APO/FPO addresses, US territories, Alaska, Hawaii or internationally. Sorry.
Can I get a refund if I’m not satisfied with my pinata?
  • Yes, please refer to our policies for more information.
Is my private information kept safe?
  • Of course. We do not sell, rent, trade or otherwise share your personal with anyone in any manner.